Modeling Human Behavior – An (ID)entity Crisis? Sally C. Brailsford, University of Southampton. Winter Simulation Conference, 2014.

Agent-based modeling (ABM) has gained great popularity in recent years, especially in application areas where human behavior is important, because it opens up the possibility of capturing such behavior in great detail. Hybrid models which combine ABM with discrete-event simulation (DES) are particularly appealing in service industry applications.
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Multimethod Simulation Modeing using AnyLogic Andrei Borshchev, INFORMS Roundtable Meeting Fall 2007, Seattle, USA

The presentation shows you how to develop simulation models, choose abstraction level and methodology.
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